Thank you for shopping at MediShield First Aid Supplies Sdn Bhd.

Interpretation and Definitions

Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to MediShield First Aid Supplies Sdn Bhd, 7&9, Jalan Industri Mas 3, Taman MAS, 47130 Puchong, Selangor, Malaysia.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to MediShield First Aid Supplies Sdn Bhd, accessible from https://www.medishield.com.my/
• You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Domestic Shipping Policy

Shipment Processing Times

The lead time for West Malaysia orders is 7 days, and for East Malaysia, it is 14 days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates

Shipping charges for your orders will be calculated and displayed at checkout.

• West Malaysia: RM8 per order

• East Malaysia: RM15 per order

Contact Us

If you have any questions about this Shipping Policy, you can contact us:
By visiting this page on our website: https://www.medishield.com.my/contactus/
By sending us an email: sales@medishield.com.my